Terms of Service

What we provide

ZeroPay BD provides hosted checkout pages, a payment API, and automatic verification of mobile wallet payments from the confirmation messages your own handset receives. We provide software. We do not process, hold or transmit funds.

Your account

You are responsible for the accuracy of the wallet and bank numbers you configure. A payment sent to a number you entered incorrectly reaches whoever owns that number, and we cannot recall it.

Keep your API keys and device secrets private. Anyone holding them can create payments on your account. Rotate them from your dashboard if you suspect a leak.

One account per business. Reselling access, or running payments for a third party without telling us, ends the account.

What you may not use it for

Anything unlawful in Bangladesh; gambling; unlicensed financial services; sale of controlled substances, weapons or counterfeit goods; and any use that breaches the terms of the wallet operators whose messages we read.

We will suspend an account we reasonably believe is being used for the above, and we will tell you why.

Plans and payment

Plans are prepaid for a fixed period and set how many brands, devices and transactions the account may use. When a plan lapses, live brands stop accepting payments; your data and history stay.

Prices are shown on the pricing page and may change with notice. A change never affects a period you have already paid for.

Availability and liability

We work to keep the service running, and we do not promise it will never be unavailable. Wallet operators change message formats without notice, networks fail, and handsets go flat.

Our liability to you is limited to the plan fees you paid us in the three months before the claim. We are not liable for a payment a customer did not send, sent to the wrong number, or disputed with their wallet operator, because none of those pass through us.

Ending it

You may close your account at any time from your dashboard. We may end an account for a breach of these terms, and will give notice unless the breach is one we must act on immediately.

Unused plan time is handled under the refund policy.